GENERAL
01. What is glamping?
Glamping is glamorous camping that give outdoor experience without sacrificing creature comforts like toilets, electricity, water supply and food. At Boulder Valley Glamping Penang site “the site”, we offer outdoor experiences with stay in a tent. Thus, it not chalet, resort or hotel with the typical full services. It still call the wild. Be prepared for a certain degree of challenges/discomfort/risks in a natural environment setting.
Our management takes measures and precautions to ensure your safety while preserving wildlife, flora and fauna in their natural environment. However, it is not possible to eliminate risks as the site is in nature. Please exercise caution when staying, entering, visiting or driving to the site.
02. Is there any Internet connection?
Wi-Fi available in the common area and also in the room.
03. Is there electricity and water supply to the site?
Our site is equipped with electricity and water supply.
04. Is the site wheelchair accessible?
Wheelchair facilities are not provided.
05. Are pets allowed?
Pets are not allowed.
06. Can cars access the site directly from the main road?
Vehicles can access directly from the main road Jalan Teluk Bahang and Jalan Balik Pulau.
SITE SAFETY AND SECURITY
01. How is the site security, is the site fenced up?
The site is entirely fenced up. The driveway and walkways are adequately illuminated.
02. Any insects and other animals?
So far, we have not had any animal-related incidents. We work routinely to control the insect population. We do, however, strongly advise guests to switch off all lights and shut the doors when they leave their tent in the evenings. Nocturnal insects and mosquitoes are attracted to light. Guests are advised to spray insect repellent and encouraged to wear suitable attires like long sleeves, pants, and light-colored clothes to prevent mosquitoes. As a measure to protect you from mosquito bites, we provide fans. It is not advisable to bring infants below 3 years old to the site.
03. Is the resort under renovation & how long would it take it complete?
Yes , currently the resort is under major renovation at the rooms & roadworks. As for the completion , it is uncertain how long would it take until further notice.
WHAT TO BRING WHAT NOT TO BRING
01. What to bring?
Advised to bring suitable attire, e.g. suitable backpack luggage instead of suitcase luggage, long sleeves tops and pants in light colors, comfortable shoes, and insect repellent.
02. What not to bring?
Valuables things are not encouraged to bring.
CHECK IN-CHECK OUT
01. What is the standard check-in/check-out time?
Check-in at 1500 Hours and check-out at 1200 Hours. Any inquiries, please call our reception at 019-977 8995.
02. Can we check in after 1800 Hours?
Can check in after 1800 hours. Prior arrangement needs to be made with the management as our reception operating hour is from 0900 hours to 1800 hours. Guests are advised to check in before 6 pm. Kindly contact 019-9778995 for further inquiry.
RESERVATIONS AND CHARGES
01. Children policy
It is not advisable to bring infants below 3 years old to the site. An adult must accompany and supervise their children at all times.
ACTIVITIES
01. What can I do up there?
Most guests choose Boulder Valley Glamping to unwind and relax; to have gatherings with family and friends by overnighting for a glamping experience or just for the dining experience in the wilds.
To plan your stay with other activities outside the site, attraction that have nearby Boulder Valley Glamping Penang are National Park Teluk Bahang, Escape Theme Park, Enthopia, Taman Rimba Teluk Bahang, Teluk Bahang Dam, Tropical Fruit Farm, Art Garden and more.
02. Any activities available?
We have Swimming pool Area and Outdoor Area for guest to do their leisure activities.
DINING
01. Is the food at Boulder Valley Glamping halal?
Yes, halal food are provided.
02. Can we bring our own food and utensil for BBQ ?
We don't allowed our guest to bring their own food for BBQ. We do provide BBQ package for our guest (need to pre order 3 days before arrival). We also have Rimba Cafe for guest to have their meals. Kindly contact 019-9778995 for further inquiry.
03. Can we dine in at your cafe?
Yes, can dine at our restaurant. Last pre order at 1730 hrs. and last serve until 2000 hrs.
OTHER INFORMATION YOU NEED TO KNOW
01. What will Boulder Valley Glamping do with any photos or videos taken of me and my friends or family at the site?
The Glamping Site captures moments of fun, and this includes photography and videography of guests within site. The Boulder Valley Glamping Penang staff may use your images on Boulder Valley Glamping Penang Website, Facebook page and Instagram. By entering the site, you provide your consent for your image to be used as seen fit by the management team for marketing purposes.
02. I would like to pluck some plants as mementos from the Site. Can I do so? What other limitations should I be aware of?
Boulder Valley Glamping Penang very care about the nature.
Guest are not allowed to disturb and damage the natural setting at Boulder Valley Glamping Penang.
03. Are there any smoking corners at the Site?
Yes, only one smoking area provided.
04. What actions will the management take to ensure the utmost safety of the guests at Site?
The management reserves the right to deny the admittance of any person to the site without providing a reason. We reserve the right to require a person already in the site to leave, without refund or compensation, for any reason, including but not limited to, failure to comply with any of the safety rules set by the management or in the opinion of the management any offensive or dangerous behaviour.
Once you’ve entered the Boulder Valley Glamping Penang site, it is deemed that you have read, understand and agreed to the above.
SWIMMING POOL
01. Can I Use Swimming Pool?
Swimming pool open from 0900 until 2100hrs.